Privacy Policy

Last updated: 6th January 2021

MJ Training Solutions UK Ltd is committed to safeguarding and preserving the privacy of our customers and learners. MJ Training Solutions UK Ltd takes every reasonable precaution to ensure that your information is only used in the ways outlined by this Privacy Policy and within compliance of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

MJ Training Solutions UK Ltd are a registered UK company under Company number 11349893 Throughout this document the terms “We”, “Us”, “Our”, the “Site” are used to mean MJ Training Solutions UK Ltd and the website https://mjelectrical.training.  

This Privacy Policy will explain how and why we use your data when visiting the site or when signing up to any of our services. 

Please read this document carefully before proceeding to understand what use of our website and services will mean to you and your data. 

1. Updates to This Privacy Policy 

From time to time we may need to update this Privacy Policy because of changes in regulation/legislation/law, changes in how our services operate, or changes to our company structure etc. 

2. Data We May Collect 

In running and maintaining the site we may collect certain information about you such as your IP address, web logs, cookie data, browser signature, performance and monitoring data, traffic data, locational data, and other information passed via HTTP automatically by your browser. 

By submitting a contact form on the website or by signing up to our services we may collect certain information about you such as your full name, your company name, your email address, your phone number and additional information you voluntarily disclose to us. 

3. Payment Information 

Payments for our services are handled by Stripe, PayPal and Klarna who act on our behalf as online payment processors. As such, no payment details are handled by us and we will only receive basic information about our customers (such as name, email address and user name).

To further understand how Stripe, PayPal and Klarna handle your data please follow the links below:

PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

Stripe: https://stripe.com/gb/privacy

Klarna: https://cdn.klarna.com/1.0/shared/content/legal/terms/Klarna/en_gb/privacy

4. Use of Cookies 

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. 

We may gather information about your general internet use by using a cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally, it is statistical data. This statistical data does not identify any personal details whatsoever. 

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer. 

Our Cookie Policy can be found on our website. 

5. Use of Your Information 

MJ Training Solutions UK Ltd uses the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes: 

a. To provide information to you that you request from us relating to our products or services. 
 

b. To provide information to you relating to other products that may be of interest to you. This information may be sent to you until such time you request for it to be stopped. 

c. To inform you of any changes to our website, services. 

We will never pass or sell your information to any third parties for marketing purposes under any circumstances. 

We will pass your information to our Awarding Bodies to register you for your examination and for the issuing of certification for successful candidates. 

6. Storing Your Personal Data 

By providing your personal data to us, you agree to storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. 

Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, however we take every reasonable step possible to ensure your data is safe. Be aware that sending such information is entirely at your own risk. 

Your data can be stored in multiple ways. We store your data on our website to allow you to use and access your account and our services. We also store your data on an online secure cloud backup and a local backup to help re-establish all of our user accounts should we ever access a loss of data or data breach to recover any lost or potentially infected data. 

We are required to keep certain data in accordance with the regulations of City & Guilds, our awarding body or any other applicable UK laws such as for tax or accounting reasons.

Furthermore, we will keep basic data about you (i.e. Name, Phone Number, Email Address) until either you have requested it to be removed or we consider the data to be no longer relevant. This information will be safely secured and only used when we would like to keep you updated with future courses and examinations that we feel are relevant to you.

7. Details of Data Transfer 

Your data will only ever be transferred via secure methods to ensure that your data is as safe as possible and never knowingly or negligently passed to any unwarranted third parties. 

Your data will never be willingly passed to any individual/organisations/companies that do not comply with the legislation regarding data protection in full. 

8. Accurate Record Keeping 

We try our hardest to only keep accurate records of any data we store, if you ever need to update any of your information we hold this can be done via emailing admin (at) mjelectrical (dot) training.

9. Automated Decision Making 

MJ Training Solutions UK Ltd does not use any form of automated decision making with any data we hold or process. 

10. Disclosing Your Information 

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below: 

a. In the event that we sell any or all of our business to the buyer where the data held will be considered as one of our assets. 
 

b. Where we are legally required by law to disclose your personal information. 

c. To further fraud protection and reduce the risk of fraud. 
 

11. Your Rights and Access to Information 

Should you have any questions regarding your privacy or on the content of this Privacy Policy then you will be able to contact our Data Protection Officer (DPO) using the following email address: admin (at) mjelectrical (dot) training making the subject clear that the email is for the attention of the Data Protection Officer (DPO). 

You have the right to access any information that we hold relating to you. You can contact us via email admin (at) mjelectrical (dot) training.

To withdraw your consent to this Privacy Policy by contacting us via admin (at) mjelectrical (dot) training

You also have the right to submit a complaint about how we have handled your data. 

If you believe we have mishandled your data and would like to complain you can do so by contacting our DPO via email, admin (at) mjelectrical (dot) training they will review your claim and provide you will all the information required. They will respond to your complaint within 7 business days. If you do not want to complain to us or at any point during your complaint with us are unsatisfied with the answers provided you can complain directly to the ICO. This can be done by contacting them via their website https://ico.org.uk/concerns/

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